Chief Operating Officer
We offer the opportunity to take a central role in shaping how we grow, building an Operations organisation that makes a real difference to our customers, our people and our business.
Be part of Clavister’s journey to secure the digital world! We're seeking an experienced Operations leader to take end to end responsibility for our Operations organisation, build scalable ways of working, and ensure we can turn growing customer commitments into predictable, high quality deliveries.
As Chief Operating Officer, you will lead and develop Clavister’s Operations organisation, overseeing the entire flow from customer order through procurement, production and complex delivery programs to final delivery. Your mission is to build a scalable, predictable and high performing Operations organisation that enables Clavister to grow while maintaining control of quality, cost, working capital and customer commitments.
You will lead Order Management, Procurement, Production, Program Office and Logistics and Delivery, bringing these areas together into a strong operational whole. Reporting directly to the CEO, you will be a member of the Management Team, working closely with leaders across Sales, Customer Success, Technology and Finance.
Key Responsibilities
Lead and develop Clavister’s Operations organisation and its people
Create an effective operational flow from customer order to delivery
Turn customer commitments and forecasts into realistic capacity, procurement, production and delivery plans
Build scalable processes, systems and ways of working to support growth
Improve delivery predictability, efficiency, quality and working capital management
Develop our approach to procurement, supply chain, production and logistics
Lead complex customer delivery programs and manage operational risks and dependencies
Work cross functionally to turn commercial commitments into successful deliveries
Build the capabilities and leadership needed for the Operations organisation of the future
Use data, automation and AI to drive continuous improvement
What success looks like in this role
A clear and effective operational flow from order to delivery
More predictable deliveries and fewer operational surprises
Stronger planning across customer demand, procurement, production and delivery
Improved control of inventory, working capital, cost and operational risk
Scalable ways of working that enable increased delivery volumes without corresponding increases in complexity
A strong Operations organisation with clear accountability, capable leaders and engaged teams
The leader we are looking for
Trust is our foundation. We believe great leadership is built through how we care, collaborate, show bravery, innovate and continue to grow. How you lead matters as much to us as what you have achieved. We are looking for a leader who:
Cares about people, quality and our mission. Creating clarity and an environment where people feel trusted, supported and empowered.
Collaborates openly across teams and perspectives. You listen, seek different views and bring people together around shared goals.
Shows bravery by addressing challenges, making decisions and challenging established thinking when needed. You encourage people to speak up and take initiative.
Innovates by being curious and open to experimentation. You look for better ways forward and create space for continuous improvement, including through technology, automation and AI.
Keeps growing by seeking feedback, learning and adapting. You develop the people around you and see change as an opportunity to strengthen both yourself and the organisation.
We don´t expect you to have all the answers, but to build trust, create direction, make thoughtful decisions and enable others to succeed.
To thrive in this role, we believe you have:
Strong understanding of how different operational areas come together to create reliable end to end delivery
Experience leading and developing people, teams and organisational capability
The ability to turn complexity into structure, priorities and execution
Sound commercial and financial understanding and the judgement to balance customer commitments, capacity, cost, quality and risk
The ability to work effectively across functions and build strong relationships at different levels of an organisation
The curiosity and ambition to continue developing both yourself and the organisation
Extra points for:
Experience in supply chain, procurement, production, logistics, program management or complex customer delivery
Experience from technology, cybersecurity, defence, critical infrastructure or another regulated environment
Experience with international supply chains, export control or quality management
Experience building or scaling Operations in a growing or changing organisation
Why Clavister?
At Clavister, you will be part of a company with an important mission and ambitious plans for the future. We offer the opportunity to take a central role in shaping how we grow, building an Operations organisation that makes a real difference to our customers, our people and our business.
You will join a committed team of colleagues who care about what we do and how we do it. Together, we are working to protect critical infrastructure, organisations and society through technology that truly matters.
Interested in joining us?
We would love to hear from you! We review applications continuously and meet with qualified candidates throughout the process, so don't hesitate to apply.
- Location
- Örnsköldsvik - HQ
- Remote status
- Hybrid
Örnsköldsvik - HQ
Company values
At Clavister, we live our values. As such, our vision and mission statements attempt to put to words what we aspire to; both for our customers as well as our employees.
We offer global challenges, possibilities and a team of colleagues fueled by collaboration were nothing is impossible. We know that every person is different and believe that we, both as a team and company, are strengthened by this.
We have a great mix of employees from all over the world with different backgrounds when it comes to education, work experience and diversity. By welcoming the differences and allowing everyone to develop, we succeed in building a great team spirit and customer focus.
About Clavister
Scandinavia and Sweden have – over the course of the last ten years – become one of the hottest and most successful tech corridors in the world. In 2015, Sweden became the second most prolific tech hub in the world on a per capita basis, producing USD6.3bn in value per million people, compared to Silicon Valley’s USD8.1bn, according to a recent report from the investment firm Atomico. It’s a salute to Sweden’s innovation and tech savvy.
Clavister, a Latin word meaning ‘Key holder’ came together by a union of chance in an unlikely Swedish place. Örnsköldsvik, located between Stockholm and the Arctic Circle, is blessed with natural beauty. But more importantly, it’s powered by an excellent university in Umeå that feeds its knowledge waters as well as an entrepreneurial spirit born of creating value and wealth from modest means.
Entrepreneur Peter Johansson, who had founded an early Internet company, EnterNet Sweden HB in 1995. As it grew, the need for more equipment – namely a secure router – became mission critical. Johansson had joined forces with another software entrepreneur, John Vestberg, who, together with talented software engineer Mikael Olsson, quickly set about solving problem. Together, they’d create a secure and fast router, something that took larger companies teams of staff and budget to achieve. In fact, they were developing an actual product that could be offered to the market, a device and code that could take on the security aspects of an always on Internet connection. It was an idea that could be sold to the world. Clavister AB was born in 2001 as EnterNet AB became the the new company, founded by Johansson and co-founded by Vestberg, ready to see how far their ambitions could go.
By 2002–2003 they launched their first physical appliance, a highly regarded firewall device that performed well in test after test. By 2008 the first virtual gateway was released, another critical technological milestone. Clavister’s reputation grew and European markets started to hunger for their products and services. Soon Asian offices were added. The development of their own, proprietary software – first cOS core and later its cOS stream solution – made the product into an award winning and industry respected leader in cybersecurity and digital threat deterrence. Investment and growth have helped put Clavister create an installed base of 20,000 customers with a 95% satisfaction rate and propelled it to be one of the few Swedish technology companies to be listed on the NASDAQ OMX Nordic exchange. It’s also achieved a formidable client list that includes Nokia, Canon, D-Link as well as collaborations with Intel, Redhat, VMware and others. It’s an almost 20 year history that has led to Clavister to its present market position, a leader in virtual security with an eye to the future.