Technical Trainer
We are looking for a Technical Trainer who is passionate about both technology and learning.
We are looking for a Technical Trainer who is passionate about both technology and learning. In this role, you will help customers, partners, and internal teams succeed with Clavister’s cybersecurity solutions by delivering high-quality technical training and developing scalable learning experiences.
You will combine deep technical understanding with strong pedagogical skills to design and deliver training that enables real-world product adoption. Working closely with product and technical teams, you will ensure that our education programs stay accurate, relevant, and aligned with the evolution of our solutions.
About the Role
As Technical Trainer, you will design, develop, and deliver technical training programs for a global audience. The role includes both live training sessions and the development of modern learning content such as e-learning modules, labs and other training materials.
You will be working alongside our Education Manager and be an integral part of the Customer Success team. Your work will contribute directly to partner enablement, customer success, and the overall adoption of Clavister’s products.
Your responsibilities will include:
Delivering live technical training sessions online and onsite to customers, partners, and internal teams
Developing and continuously improving training materials, labs, and e-learning content
Maintaining and enhancing training environments and supporting systems
Ensuring training content stays aligned with product updates and new releases
Contributing to improvements in education processes and scalable learning formats
Representing Clavister professionally in all educational engagements
What Success Looks Like
In this role, you will help ensure that participants leave training sessions confident in using Clavister’s solutions. Your training programs will receive strong participant feedback and contribute to improved product adoption, partner enablement, and customer retention.
You will also play an important role in supporting the scalability and operational efficiency of Clavister’s global education programs.
Your Background
We believe you have many years of experience in a technical training role or another advanced customer-facing technical position where knowledge transfer has been a key part of your work.
You bring:
Strong knowledge of cybersecurity and networking
Experience delivering technical training or enabling technical audiences
Excellent communication skills in English. Any European major languages are considered a plus.
A pedagogical mindset and structured approach to knowledge transfer
The ability to work independently with strong self-leadership
Experience working with virtualized or containerized environments is considered a strong advantage.
Why Join Clavister
At Clavister, you will be part of a European cybersecurity company that protects critical infrastructure, public sector organizations, and enterprises worldwide.
You will work in a collaborative environment where knowledge sharing and technical excellence are valued, and where your work directly supports customer success and global partner enablement.
Application
Selection and interviews are ongoing, so don’t wait to apply. If you want to play a key role in building and securing the IT foundation of a company that contributes to Europe’s digital resilience, we look forward to hearing from you.
If you have any questions about Clavister or the role, you are welcome to contact the Education Manager, Ruben Sanchez at ruben.sanchez@clavister.com or Chief of Customer Success and recruiting Manager, Maja Fiske at maja.fiske@clavister.com.
The position begins with a probationary period of six months.
- Team
- Customer Success
- Locations
- Örnsköldsvik - HQ
- Remote status
- Hybrid
Current Job Openings
Örnsköldsvik - HQ
Company values
At Clavister, we live our values. As such, our vision and mission statements attempt to put to words what we aspire to; both for our customers as well as our employees.
We offer global challenges, possibilities and a team of colleagues fueled by collaboration were nothing is impossible. We know that every person is different and believe that we, both as a team and company, are strengthened by this.
We have a great mix of employees from all over the world with different backgrounds when it comes to education, work experience and diversity. By welcoming the differences and allowing everyone to develop, we succeed in building a great team spirit and customer focus.
About Clavister
Scandinavia and Sweden have – over the course of the last ten years – become one of the hottest and most successful tech corridors in the world. In 2015, Sweden became the second most prolific tech hub in the world on a per capita basis, producing USD6.3bn in value per million people, compared to Silicon Valley’s USD8.1bn, according to a recent report from the investment firm Atomico. It’s a salute to Sweden’s innovation and tech savvy.
Clavister, a Latin word meaning ‘Key holder’ came together by a union of chance in an unlikely Swedish place. Örnsköldsvik, located between Stockholm and the Arctic Circle, is blessed with natural beauty. But more importantly, it’s powered by an excellent university in Umeå that feeds its knowledge waters as well as an entrepreneurial spirit born of creating value and wealth from modest means.
Entrepreneur Peter Johansson, who had founded an early Internet company, EnterNet Sweden HB in 1995. As it grew, the need for more equipment – namely a secure router – became mission critical. Johansson had joined forces with another software entrepreneur, John Vestberg, who, together with talented software engineer Mikael Olsson, quickly set about solving problem. Together, they’d create a secure and fast router, something that took larger companies teams of staff and budget to achieve. In fact, they were developing an actual product that could be offered to the market, a device and code that could take on the security aspects of an always on Internet connection. It was an idea that could be sold to the world. Clavister AB was born in 2001 as EnterNet AB became the the new company, founded by Johansson and co-founded by Vestberg, ready to see how far their ambitions could go.
By 2002–2003 they launched their first physical appliance, a highly regarded firewall device that performed well in test after test. By 2008 the first virtual gateway was released, another critical technological milestone. Clavister’s reputation grew and European markets started to hunger for their products and services. Soon Asian offices were added. The development of their own, proprietary software – first cOS core and later its cOS stream solution – made the product into an award winning and industry respected leader in cybersecurity and digital threat deterrence. Investment and growth have helped put Clavister create an installed base of 20,000 customers with a 95% satisfaction rate and propelled it to be one of the few Swedish technology companies to be listed on the NASDAQ OMX Nordic exchange. It’s also achieved a formidable client list that includes Nokia, Canon, D-Link as well as collaborations with Intel, Redhat, VMware and others. It’s an almost 20 year history that has led to Clavister to its present market position, a leader in virtual security with an eye to the future.